Account Manager Two

 

Our Client is the INTERNATIONAL industry leader in information protection and storage services.  They have a major presence in Europe, Pacific Rim, Latin America and in North America, which has enabled our client to be one of Businees's greatest success stories, growing from $139M in revenues to a Fortune 1000 company with over $3B in revenues, in a decade.   Forbes magazine has recognized them  as one of the "Top 400 Best Big Companies" and FORTUNE Magazine has consistently ranked the Company as one of "America's Most Admired Companies" for diversified outsourcing. In early 2009, Our Client was added to the prestigious S&P 500 Index. We are currently recruiting for Account Managers  for our Internationally Admired Account Management Division in Metro New York. Job Summary Account Management exists to drive revenue and margin through existing customer relationships.  An Account Manager accomplishes these objectives through: ·                       Relationship Management ·                       Creep and Activity Management ·                       Opportunity Development ·                       Contract Management ·                       Price Management ·                       Issue Management ·                       Advocacy Building ·                       Market Feedback . Essential Functions Account Managers develop, retain, and grow customer relationships by employing the principles of TCS.  They enhance the customer's experience by providing account support to a geographically assigned base of approximately 150 Data Protection, Records Management, Document Management Solutions (DMS) and Secure Shredding accounts with total annual revenues generally between $12K and $100K.

Requirements

KNOWLEDGE, SKILLS, AND ABILITIES ·                       BS/BA or equivilant work experience required ·                       4 years minimum experience in a "customer-facing", service-oriented position emphasizing a service or leadership role focusing on relationship management across multiple companies.  (Experience must include engaging and meeting with professional level customer contacts.) ·                       Experience in field positions requiring significant local travel, time management and communications coordination. ·                       Ability to communicate very clearly and effectively in both written and verbal formats; ability to present specific information to small and large groups. Self sufficient with computers and managing workload as a mobile user. Be proficient in all systems, tools and products employed in order to better support customers including but not limited to:          - Client web products          - SafeKeeperPLUS and SecureBase          - Siebel Systems (IMpact)          - Compliant Records Management and Document Management Solutions          - Microsoft Office TRAVEL REQUIREMENTS (BASED UPON A 20-DAY WORK MONTH) PERCENTAGE OF TRAVEL TRAVEL TYPE 80% - 90% Total travel 70% - 80% Local travel (defined as within Market) Home each night 0% - 10% Overnight travel (defined as outside Market) The ideal applicant will have current exp. with Account Management in the B2B Service Industry

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